These General Terms and Conditions of Service (hereinafter the “Terms”) govern the professional services (B2B) provided by Nexial Group to its clients (hereinafter the “Client”). Any order implies the Client’s full and unreserved acceptance of these Terms.
1. Purpose and scope
The Terms define the conditions under which Nexial Group provides its services to professional clients: lead generation, website design and development, custom CRM, SEO and online advertising, AI automation, and back-office outsourcing.
2. Description of services
The services performed are detailed in a personalized quote (proposal) sent to the Client. This quote specifies the scope of the work, the deliverables, the deadlines and the price.
3. Order and acceptance
The contract is formed upon the dated and signed return of the quote by the Client and, where applicable, payment of the deposit indicated. Any acceptance of the quote implies acceptance of these Terms.
4. Pricing and payment terms
- Prices are stated in euros, excluding tax. The applicable VAT is added at the legal rate.
- Unless otherwise stipulated: deposit of 30% on signature, balance on delivery.
- Payment is made by bank transfer within 30 days from the date of the invoice (Article L.441-10 of the French Commercial Code).
- Any late payment results, by operation of law, in late payment penalties equal to three times the legal interest rate, as well as a fixed indemnity of €40 for recovery costs.
5. Deadlines and project schedule
The deadlines mentioned in the quote are given for information purposes and depend on the Client providing the necessary content and validations in good time. Any delay attributable to the Client may extend the delivery deadlines accordingly.
6. Client obligations
- Provide all necessary information and content (text, images, accesses) within the agreed deadlines.
- Validate the deliverables submitted by Nexial Group within a reasonable timeframe.
- Refrain from any use of the deliverables contrary to the law or to public order.
7. Intellectual property
The deliverables remain the property of Nexial Group until full payment of the price. Upon full payment, Nexial Group transfers to the Client the rights of use on the deliverables for the purposes provided for in the quote. Nexial Group retains intellectual property rights over its tools, methodologies, source code and internal know-how.
8. Confidentiality
Each party undertakes to keep strictly confidential all information communicated by the other party in the context of the assignment, for the duration of the contract and for a period of three years after its termination.
9. Liability
Nexial Group is bound by an obligation of means. Its liability is limited to direct damages and may not, for any reason whatsoever, exceed the amount of fees received for the assignment in question. Nexial Group cannot be held liable for any indirect damage (loss of business, loss of clientele, etc.).
10. Termination
In the event of failure by one of the parties to fulfill its obligations, the other party may terminate the contract by registered letter with acknowledgment of receipt, fifteen (15) days after a formal notice has remained unsuccessful. The services already performed remain due.
11. Personal data
The processing of personal data is governed by our privacy policy, in accordance with the GDPR.
12. Applicable law and jurisdiction
These Terms are subject to French law. In the event of a dispute, the parties undertake to seek an amicable solution. Failing this, jurisdiction is granted to the competent French courts of the place of Nexial Group’s registered office, notwithstanding plurality of defendants or warranty claims.
13. Contact
For any question, you can contact us at contact@nexial-group.com.